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Program Evaluation in Human Services: A Selected Bibliography

The materials listed below are available to Indiana residents from the Center for Disability Information and Referral (CeDIR), Indiana Institute on Disability and Community, Indiana's University Center for Excellence on Disabilities, 2853 E. Tenth Street, Bloomington, IN 47408-2696, 800/437-7924 (toll free in Indiana; voice/TT), 812/855-9396 (Bloomington; voice/TT).

Accreditation Council on Services for People with Disabilities. (1993). Outcome based performance measures. Landover, MD: Author.
Becker, H. A.,& McCarty, M. (1992). Making evaluation work for you: A guidebook for programs that serve persons with developmental disabilities. Austin, TX: Texas Consortium for Developmental Disabilities.
Blake, E. M. et al. (1994). Reinventing quality: A sourcebook of innovative programs for quality assurance and service improvement in community settings, Rev. ed. Minneapolis: Research and Training Center on Residential Services and Community Living, Institute on Community Integration.
Bradley, V. &Kimmich, M. (2003). Quality enhancement in developmental disabilities. Baltimore, MD: P.H. Brookes.
Commission on Accreditation of Rehabilitation Facilities (U.S.). Employment and Community Services Division. (1997). Managing outcomes: Customer-driven outcomes measurement &management systems. Tucson, AZ: The Commission.
Dykstra, A. (1995). Outcome management: Achieving outcomes for people with disabilities. Dundee, IL: High Tide Press.
Everson, J. (1999). Person-centered planning and outcome management: maximizing organizational effectiveness in supporting quality lifestyles among people with disabilities. Morganton, N.C.: Habilitative Management Consultants.
Fetterman, D. M., Kaftarian, S. J., &Wandersman, A. (Eds). (1996). Empowerment evaluation: Knowledge and tools for self-assessment &accountability. Thousand Oaks, CA: Sage.
LaVigna, G. W., Willis, T. J., Shaull, J. F., Abedi, M., &Sweitzer, M. (1994). The periodic service review: A total quality assurance system for human services and education. Baltimore: Paul H. Brookes.
Mohr, L. B. (1995). Impact analysis for program evaluation. Thousand Oaks, CA: Sage.
National Association for the Education of Young Children. (2005). NAEYC early childhood program standards and accreditation criteria: the mark of quality in early childhood education. Washington, DC: NAEYC.
Peisher, A. (2001). Outcome accountability for family support programs. Chapel Hill, NC: FRIENDS National Resource Center for Community Based Family Resource and Support Programs.
Polister, B. (1998). Reinventing quality: the 1998 sourcebook of innovative programs for the quality assurance and quality improvement of community services. Minneapolis: Institute on Community Integration, University of Minnesota.
Rossi, P. H., &Freeman, H. E. (1993). Evaluation: A systematic approach, 5th ed. Newbury Park, CA: Sage.