Free New Booklet!
A new information booklet is available for restaurants and bars. This pocket guide is a great resource for staff in serving customers with disabilities. For more information about the booklet, contact us!
New to the ADA?
Other Information
ADA and Accessibility Resources for Restaurants
Do you have a QUESTION about your obligations under the ADA ?
If you have a question about obligations for restaurants under the ADA, please contact the following:
- Call 1-800-949-4232: The Great Lakes ADA Center provides for free technical assistance on the Americans with Disabilities Act to individuals and organizations.
- Call 1-800-825-4733 or Email adainfo@indiana.edu: ADA-Indiana has Steering Committee Members who are knowledgable in this area. Please feel free to contact us if you would like to consult with them.
The Hospitality Initiative from the ADA National Network
The Hospitality Initiative of the ADA National Network provides a variety of web-based resources for hotel and other hospitality industries.
Resources
The following are resources to assist RESTAURANT, CAFETERIA, and BAR personnel with implementing the Americans with Disabilities Act (ADA). Some of the materials on this web page require a PDF viewer. There are free PDF viewers available for download at Adobe Software and Foxit Software.
Customer Service
- TRAINING: Reaching Out to Customers with Disabilities - an online training course from the U. S. Department of Justice
- Expanding Your Market: Customers with Disabilities Mean Business - A brief from the U.S. Department of Justice on why it makes good business sense to welcome customers with disabilities.
- Disability Etiquette (Link to PDF) - This publication from the United Spinal Association covers basic etiquette when interacting with people with disabilities as well as offering suggestions for a wide range of disabilities.
- ADA Guide for Small Business (PDF Version)
Physical - Removing Barriers
- Checklist for Existing Facilities - A Checklist for Readily Achievable Barrier Removal
Service Animals
Tax Incentives
Employment
- A Guide for Restaurants and Other Food Service Employers - Guidance from the U.S. Equal Employment Opportunity Commission, the enforcement entity for the employment provisions of the ADA.