The Red Book - A
Guide to Work
Incentives
Need help with a
food stamp, medicaid
or TANF problem or
question?
The Voluntary
Community Assistance
Network, known as
VCAN, is also
available to help
citizens with the
application process
and to manage
benefits for Food
Stamps, Medicaid or
TANF. An ombudsman
(a person who
investigates
complaints and
mediates fair
settlements) is
available for those
who have problems
with the system.
Cheryl McNutt is the
primary contact for
those problems and
she can be reached
at Mental Health
America of
Indiana,(MHAI)
1-800-555-6424, ext
234, or
1-317-638-3501, ext.
234. She will be
available during
regular business
hours. After hours,
clients can leave a
message and she or
her backup will
return a call within
24 hours, McNutt
said.
There also is an
Indiana Public
Health and
Assistance Helpline,
765-459-0309 The
Helpline is
available to all
public assistance
consumers with
questions regarding
cash assistance (TANF),
food stamps and
Medicaid.
Appropriate
questions range from
where to apply, to
checking the status
of an application.
The Helpline can
also hear concerns
about agency
procedures and
staff.
If you are having
problems getting
food stamps, call
1-800-403-0864 or go
to the FSSA website
at
www.in.gov/fssa
Other helpful phone
numbers:
·
Family Help-Line
1-800-433-0746
·
Food Stamp
Information/
Complaint Line
1-800-622-4932.
-If you have a case
number, be prepared
to give it. Also
have available your
birth date, and the
last four digits of
your social security
number.