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The Arc of Frederick County
Your Waiver, Your Dreams, and IPMG At IPMG, the people we support are known first by who they are and what they aspire to become. By their unique skills and lifestyles, and by the choices they make--not by the disability they have. http://www.gotoipmg.com/ NEED HELP WITH A FOOD STAMP, MEDICAID OR TANF PROBLEM OR QUESTION? The Voluntary Community Assistance Network, known as VCAN, is also available to help citizens with the application process and to manage benefits. An ombudsman (a person who investigates complaints and mediates fair settlements) is available for those who have problems with the system. Cheryl McNutt is the primary contact for those problems and she can be reached at Mental Health America of Indiana,(MHAI) 1-800-555-6424, ext 234, or 1-317-638-3501, ext. 234. She will be available during regular business hours. After hours, clients can leave a message and she or her backup will return a call within 24 hours, McNutt said. There also is an Indiana Public Health and Assistance Helpline, 765-459-0309 The Helpline is available to all public assistance consumers with questions regarding cash assistance (TANF), food stamps and Medicaid. Appropriate questions range from where to apply, to checking the status of an application. The Helpline can also hear concerns about agency procedures and staff. If you are having problems getting food stamps, call 1-800-403-0864 or go to the FSSA website at www.in.gov/fssa. Other helpful phone numbers: Family Help-Line 1-800-433-0746; Food Stamp Information/ Complaint Line 1-800-622-4932.---If you have a case number, be prepared to give it. Also have available your birth date, and the last four digits of your social security number. |
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