CENTER FOR BEHAVIOR AND SYSTEMS INNOVATION
2805 E. 10th St., Bloomington, IN 47408
812-856-1600
812-856-1601 (fax)
Center Director: Tiffany Neal, Ph.D., HSPP
Email: cbsi@iu.edu
Connected capabilities for different kinds of change
Begin with the need, then bring together the right forms of support
Questions brought to CBSI rarely stay within one service or level. A training need may reveal an implementation barrier. A workforce challenge may involve role clarity, workflow, supervision, or leadership. A program question may require both evaluation and systems coordination.
CBSI brings these capabilities together while keeping the starting point clear. Each capability can stand alone or become part of a broader partnership. Support is shaped with the people closest to the work and adapted to the setting, audience, goals, resources, culture, and stage of change.
Training
Build shared knowledge and practical skills
Interdisciplinary workshops, webinars, modules, learning series, intensive experiences, train-the-trainer approaches, and customized professional development.
Coaching & Consultation
Move from learning and planning to confident use
Individualized and team-based demonstration, feedback, mentoring, collaborative problem solving, and consultation in the settings where practices will be used.
Implementation & Systems Support
Strengthen adoption, quality, and sustainability
We help partners assess readiness, clarify core practices, develop implementation plans, monitor how practices are used, align roles, and build the feedback routines that make consistent use possible. Support can be tailored to a single team, multiple sites, an organization, a regional initiative, a statewide effort or beyond.
Workforce Development
Build capacity across roles and career pathways
Role-specific learning, onboarding pathways, leadership and coaching development, train-the-trainer support, experiential learning, mentoring, and employment initiatives.
Workforce & Organizational Performance
Improve performance through stronger work systems
Clarify expectations, examine workflows and environmental conditions, strengthen feedback and recognition, improve supervision and leadership, and use data to guide performance.
Systems & Organizational Support
Connect practice, leadership, and infrastructure
Facilitation, coordination, coalition and network development, role alignment, communication, organizational supports, and practical structures for complex cross-team or cross-system work.
Applied Research & Program Evaluation
Use evidence to learn, improve, and decide
Define meaningful questions, select appropriate measures, examine outcomes and implementation, interpret findings with partners, and translate learning into practical next steps.
Connected, not sequential
These forms of support are not steps on a ladder. They work together across people, teams, organizations, and systems, allowing partners to access what they need at any point. The goal is to connect knowledge, people, and services so support is coordinated, practical, and responsive—not to move everyone through a predetermined progression.
How an engagement starts
A short conversation, then a shared decision about where to begin. [Subheading not yet updated -- confirm wording]
We start by learning about the challenge, the people and settings involved, what has already been tried, and what you hope will change. Partners do not need to move through a fixed sequence. CBSI can begin with just-in-time information, a defined training need, an implementation challenge, a workforce or organizational priority, a systems question, or an evaluation opportunity. The form of support can change as the work develops.
Where we work
Behavioral and systems challenges cross traditional boundaries
- General and special education.
- Behavioral health and mental health.
- Healthcare and human services.
- Autism and disability services.
- Employment and workforce development.
- Workplaces and organizational settings.
- Justice, public safety, and public systems.
- Postsecondary education.
- Home and community settings.
CBSI options are applicable and adaptable to a range of populations, professions, organizations, and communities while remaining responsive to local strengths, needs, priorities, and conditions.
Talk with our team
Whether you are exploring a training need, developing a new initiative, strengthening workforce performance, studying a program, or addressing a broader systems challenge, we can help identify a productive starting point.
ABOUT THE CENTER
The Center for Behavior and Systems Innovation (CBSI) advances applied behavioral and educational sciences with systems innovation to strengthen support for individuals, families, organizations, and communities.
Our Pillars
Learning & Capacity Building
Partnerships & Systems Change
Research & Innovation
Implementation Support