Privacy Notice

IRCA Web Site

Effective: 2024-10-17

Overview

At Indiana University (IU), we are committed to protecting the privacy and confidentiality of personal information entrusted to us. By accessing and using IU's services, you acknowledge and consent to the practices described in our global privacy statement here: https://privacy.iu.edu/privacy/global.html.

For additional information outlining how Indiana Institute on Disability and Community collects, uses, and safeguards personal information obtained specifically through our website ( www.iidc.indiana.edu), please also review the information below.

Continued use of our website indicates consent to the collection, use, and disclosure of this information as described in this notice.

Visitors to other IU websites should review the privacy notices for the sites they visit, as other units at the university may collect and use visitor information in different ways. Indiana Institute on Disability and Community is not responsible for the content of other websites or for the privacy practices of websites outside the scope of this notice.

Changes

Because Internet technologies continue to evolve rapidly, Indiana Institute on Disability and Community may make appropriate changes to this notice in the future. Any such changes will be consistent with our commitment to respecting visitor privacy, and will be clearly posted in a revised privacy notice.

Collection and Use

Passive/Automatic Collection

When you view pages on our site, the web server automatically collects certain technical information from your computer and about your connection. This information is outlined in the IU Privacy statement.

Active/Manual/Voluntary Collection

In addition to the technical information about your visit described above (or cookies, described below), we may ask you to provide information voluntarily, such as through forms or other manual input. We might ask for you to provide this information in order to make products and services available to you, to maintain and manage our relationship with you, including providing associated services or to better understand and serve your needs. This information is generally retained as long as you continue to maintain a relationship with us. Your providing this information is wholly voluntary. However, not providing the requested information (or subsequently asking that the data be removed) may affect our ability to deliver the products or service for which the information is needed. Providing the requested information indicates your consent to the collection, use, and disclosure of this information as described in this notice. Information we may actively collect could include:

• The email addresses of those who communicate with us via email
• Name
• Address
• Information volunteered by the visitor, such as preferences, survey information and/or site registrations
• ID8 - Virtual Agent. To ensure the highest quality of service, we record prompts and transcripts of interactions with our virtual agent. This data helps us improve our responses and better serve your needs. Rest assured, your information is kept confidential and is not shared with any third parties.

Information Usage

This information is:

• Used by us to contact visitors for marketing purposes

Information Used For Contact

If you supply us with your postal/mailing address:

• You will only receive the information for which you provided us your address.

Information Sharing

We may share aggregate, non-personally identifiable information with other entities or organizations.

Except as described in the IU Privacy statement, we will not share any information with any other entities or organizations for any reason.

Except as provided in the Disclosure of Information section below, we do not attempt to use the technical information discussed in this section to identify individual visitors.

Cookies

For more information on how we use cookies, please review the IU Privacy statement.

Our site does not use cookies to store information about your actions or choices on pages associated with our site.

Children

This site is not directed to children under 13 years of age, does not sell products or services intended for purchase by children, and does not knowingly collect or store any personal information, even in aggregate, about children under the age of 13. We encourage parents and teachers to be involved in children's Internet explorations. It is particularly important for parents to guide their children when they are asked to provide personal information online.

Use of Third Party Services

Our website does not utilize web analytics services beyond what is noted in the IU Privacy statement.

Social Media

Third-party social media sites may collect information from this site. Indiana University is not responsible for their privacy practices. This site embeds features from third party social media sites

• facebook (visit facebook's privacy policy at: https://www.facebook.com/privacy/policy/)
• twitter (visit twitter's privacy policy at: https://twitter.com/en/privacy)
• instagram (visit instagram's privacy policy at: https://help.instagram.com/155833707900388)
• youtube (visit youtube's privacy policy at: https://www.youtube.com/static?template=terms)

Additional Information Related to the Use of Third Party Services

This website utilizes below tools Qualtrics, a cloud-based survey tool. More information about this service can be found here: https://www.qualtrics.com/privacy-statement/
Tableau, a visualization software that helps analyze visitor data. More information about this service can be found here: https://www.salesforce.com/company/privacy/
Kaltura, a video cloud platform. More information about this service can be found here: https://corp.kaltura.com/legal/privacy/privacy-policy/
Microsoft CoPilot, a virtual agent AI chatbot. More information about this service can be found here: https://www.microsoft.com/en-us/trust-center/privacy

Updating Inaccurate Information

In some cases, we will grant visitors the ability to update or correct inaccuracies in the information that we maintain.

Visitors may correct inaccuracies in:

• Contact information

Visitors can have this information corrected by:

• Sending us email at the listed address
• Calling us at the listed telephone number
• Writing to us at the listed address

Security

Due to the rapidly evolving nature of information technologies, no transmission of information over the Internet can be guaranteed to be completely secure. While Indiana University is committed to protecting user privacy, IU cannot guarantee the security of any information users transmit to university sites, and users do so at their own risk.

• We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.
• Once we receive user information, we will use reasonable safeguards consistent with prevailing industry standards and commensurate with the sensitivity of the data being stored to maintain the security of that information on our systems.
• We will comply with all applicable federal, state and local laws regarding the privacy and security of user information.

Links to non-university sites

Indiana University is not responsible for the availability, content, or privacy practices of non-university sites. Non-university sites are not bound by this site privacy notice policy and may or may not have their own privacy policies.

Privacy Notice Changes

From time to time, we may use visitor information for new, unanticipated uses not previously disclosed in our privacy notice.

We will post the policy changes to our Website to notify you of these changes, but only data collected from the time of the policy change forward will be used for these new purposes. If you are concerned about how your information is used, you should check back at our Website periodically.

Contact Information

If you have questions or concerns about this policy, please contact us.

If you feel as though this site's privacy practices differ from the information stated, you may contact us at the listed address or phone number.

If you feel that this site is not following its stated policy and communicating with the owner of this site does not resolve the matter, or if you have general questions or concerns about privacy or information technology policy at Indiana University, please contact the chief privacy officer through the University Information Policy Office, 812-855-UIPO, privacy@iu.edu.