Tele-Intervention for Part C

As a result of COVID-19, First Steps issued new policies, procedures, forms and guidance for the program. First Steps implemented a tele-intervention service delivery model in March 2020 to ensure continuity of services for children and their families during the public health emergency.

First Steps state leadership wanted to understand more about family experiences with tele-intervention. This led to a collaboration between First Steps and the Early Childhood Center at the Indiana Institute on Disability and Community. We conducted a phone survey of 100 families (92% were mothers) who were receiving First Steps services prior to the pandemic and continued services through tele-intervention.
Interviews took place in May and June of 2020.

A representative sample of which families were contacted.
Race	Area	High Poverty	Low Poverty	Total
Children of Color	Rural	3	0	3
Children of Color	Urban	14	5	19
White Children	Rural	18	7	25
White Children	Urban	32	24	56
Grand Total	Total	66	36	102

Of the 102 families contacted, 79 had completed at least one tele-intervention session and answered follow up questions.

Tele-Intervention for Part C

Early Childhood Center

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